Maintenance Schedule

Expense Track is available a minimum of 99.5% of the time, excluding regularly scheduled maintenance. See below for details on Expense Track maintenance releases:

• Major Releases: Major releases (examples: 12.0, 14.0, etc.) occur annually (summer/fall) and include significant feature and functionality advances such as new user interface designs, extensive workflow improvements, and new modules or product offerings. Each time a major release is ready to deploy, Expense Track administrators will receive an email notification along with a release notes document detailing each change in the release. The release notes and comprehensive user and administrator guides are updated with each release and made available via the Help option in Expense Track.
• Minor Releases: Minor releases to Expense Track (examples: 12.4, 14.1, etc.) occur every 2-3 months after a major release and include feature and functionality enhancements along with defect fixes. Each time a minor release is ready to deploy, Expense Track administrators will receive an email notification along with a release notes document detailing each change in the release. The release notes and comprehensive user and administrator guides are updated with each release and made available via the Help option in Expense Track.
• Maintenance Packs: Maintenance Packs are groupings of critical and high priority patches that are released every three weeks on a Monday.
• Patches: In rare instances, a critical patch may need to be deployed outside of the releases mentioned above.